Why are rules and regulations required in the marketplace? Illustrate with a few examples. 

What factors gave birth to the consumer movement in India? Trace its evolution. 

Explain the need for consumer consciousness by giving two examples. 

Mention a few factors which cause exploitation of consumers. 

What is the rationale behind the enactment of Consumer Protection Act 1986? 

Describe some of your duties as consumers if you visit a shopping complex in your locality. 

Suppose you buy a bottle of honey and a biscuit packet. Which logo or mark you will have to look for and why? 

What legal measures were taken by the government to empower the consumers in India? 

Mention some of the rights of consumers and write a few sentences on each. 

By what means can the consumers express their solidarity? 

Critically examine the progress of consumer movement in India. 

Match the following. 

(i)   Availing details of

ingredients of a product                                        (a) Right to safety 

(ii)  Agmark                                                                  (b) Dealing with consumer cases 

(iii) Accident due to faulty engine                         (c) Certification of edible oil and

in a scooter                                                                      cereals                              

(iv) District Consumer Commission                       (d) Agency that develop standards for goods and services                    (v) Food fortification                                                  (e) Right to information 

(vi) Consumers International                                    (f) Global level institution of

      welfare organizations                                              consumer  

(vii) Bureau of Indian Standards                               (g) Addition of key nutrients to

                                                                                            staple foods                                                                          

Say True or False. 

(i) COPRA applies only to goods. 

(ii) India is one of the many countries in the world which has exclusive authorities established for consumer disputes redressal. 

(iii) When a consumer feels that he has been exploited, he must file a case in the District Consumer Commission. 

(iv) It is worthwhile to move to consumer commissions only if the damages incurred are of high value. 

(v) Hallmark is the certification maintained for standardisation of jewellry. 

(vi) The consumer redressal process is very simple and quick. 

(vii) A consumer has the right to get compensation depending on the degree of the damage.